McDonough Auto Repair

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Reviews

Check out these rave reviews from customers who let Alpha Automotive be their premier choice for auto repair in McDonough, Stockbridge, Ola and surrounding communities. Our auto mechanics are experienced experts who get the job done right the first time. You can count on our professional team to offer trustworthy and quality auto repair services to get you back on the road safety in no time. Please give Alpha Automotive a call, schedule an appointment online, or visit us at 391 Hampton Street, McDonough, GA 30253.

4

very friendly and helpful. will use again

4

Always friendly. Communicates auto repair issues well. Feel I can trust them to do a good job and be honest as to exactly what I need.

5

The service I received was prompt and courteous. Would recommend this company to anyone without hesitation.

5

Great

5

I have been a customer at Alpha Tire and Auto for over 10 years. Om Wednesday, Sept 11th, I went in to have work done on my car. I received amazing service from each and every employee. They were knowledgeable about the issue I was having, and they went out of their way to help. They provide efficient service in a timely manner. As a senior citizen, I was treated with both respect and kindness. I will continue to use Alpha Tire and Auto, and would encourage anyone needing work done on their vehicle to do the same. Kevin and his staff are outstanding. It's not too often that you get both great service at a reasonable price.

5

I hate taking my car in for repairs. It's as if they see me coming. Oh yeah, dumb woman! Well when it comes to cars they're right. I know the basics and that's it. I have been using Alpha Tire and Auto for a little over a year. So far, they have not tried to force an unnecessary repair on me or have me fixing things that aren't a priority. I feel comfortable and don't feel like I need to cringe when they tell me I'm ready to checkout. A couple of weeks ago I had an oil change and asked that they check the brakes and rotate the tires - as I was about to go to the mountains. Anywhere else, I would have had to pay a brake job or rotor turning - here they found nothing wrong, told me where my brakes stood as far as wear. Cost - just $19.95 for the rotation (I prepaid for the oil change). Yesterday I went in after my tire light came on. They took the tire in question off, checked for holes or leaks, found nothing. They aired up all my tires and ran a diagnostic on the sensors to make sure nothing needed replacement. Cost you ask? Nothing. . .I rely on my car to get me safely to Atlanta and back every day. I have grown to trust them and I would highly recommend them.

4

Always very helpful. Really enjoy working with these guys.

5

I took my car to Alpha Tire and Auto after my car failed emissions. Kevin the owner took my car right in and read the codes. They needed to keep my car for a day for repairs and he offered me the loaner car they have. They finished the repairs the next day and I had my emissions and new tag by days end. Hands down, best customer service in the area. Thanks Kevin and crew!

5

I have taken my cars to Alpha Tire & Auto for years. The quality of work, communication and customer service is exceptional. The owner, Kevin, has always been up front and honest about identifying repairs that are absolutely necessary and those that can be scheduled later (and what the risks are of waiting until later for repairs). He listens to my concerns, answers questions, and views the repairs (and costs) from his customer's point of view. If you ask why a repair is needed I guarantee you will get a complete explanation. On several occasions I have needed a ride either to or from Alpha Tire when picking up or dropping off a car. He has come to my house to pick me up or given me a ride home when needed. That is customer service. I do not have time to spend evaluating and getting prices from different automotive repair shops. I know there may be shops that charge less but I strongly suspect I would not get the customer service or quality of work that I get at Alpha Tire & Auto. I recommend Alpha Tire & Auto to anyone in need of car repairs.

5

I have been taking my vehicles to Alpha Tire since I moved to Mcdonough about 6 months ago. They have replaced my tires for me, done oil changes and other small jobs, and are currently repairing a hub on one of my wheels. Their service is outstanding. Today I went in for a routine oil change. They noticed a dangerous problem with the hub on my passenger wheel. Rather than simply tell me a I needed to have it repaired, they took the time to take me back to my car and let me feel each wheel so that I could see for myself what the problem was. Once I gave them the go ahead to fix the problem, one of the friendly employees drove me home so that I would not have to sit at the shop for a couple of hours. You pay for what you get. The pros at Alpha know what they are doing, are certified to do the work, and their service to the customer is fantastic. It is always a pleasure to see them. That being said, I work in a trade industry. I understand that there is overhead for any business and that you should always expect to pay a little bit more for a qualified technician to perform a service than their non qualified competitor. Alpha's prices are always fair and more than reasonable. As long as I live in the area, I will take my vehicles to Alpha.

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