December 16, 2021
I have been going to Alpha Automotive with my vehicles for the past 3 yrs. A couple of weeks ago my 2008 Ford Expedition stopped suddenly in Atlanta. After getting towed home on a Sunday, I called and left a message for Alpha Automotive about my situation. The next morning Shannon from Alpha Automotive called me. My Expedition was picked up by a towing truck noon that day. After diagnosing the problem, it was fixed by Wednesday morning.
I picked it up that afternoon. I drove the vehicle a few hours to get some errands done and it was stalling a little. Thursday morning I took it back to Alpha, they put it on the diagnostic machine, in an hour they had fixed my vehicle, and I was back on my way. Kevin and his team didn't hesitate to make sure my vehicle was 100% fixed. I will continue to have Kevin and his team at Alpha Automotive to service my vehicles.
Thank you Alpha Automotive!
December 12, 2021
Brandon does a great job welcoming and managing the process and communication. I am thankful to have technicians who shoot you straight and provide the quality experience often not available at other service locations. I plan my visit by making an appointment and drive over 60 miles to get the quality of service and repairs completed without the hassle. Thank you!
December 07, 2021
So after the initial problems with dropping my car off, I finally got my car in and the friendliness and realness of the staff made up for the run around before. They located many problems with my Jeep, most of which was a result of a shoddy repair job by a previous mechanic. They didn't just name out the problems, they show you on your car what's going on. They explain why it's important to resolve it. Turns out it wasn't the part they replaced that was giving me problems, which means their repairs of my Jeep have been the only repairs to hold up.
September 30, 2021
We had just moved here from Korea on a military move, and Alpha Automotive was recommended by a random lady at the store. I am truly happy that she had heard our conversation because Alpha Automotive has just gained a new customer. The service was thorough, and we were provided with transportation while our SUV was being serviced. The individuals at the front desk were professional and know what they are talking about.
I highly recommend this shop to anyone in need of a vehicle service.
August 29, 2021
This was my first visit, and I was pleasantly surprised by the friendliness and professionalism of everyone there. They were genuine and sincere in giving me estimate breakdown. While waiting for the repairs, I observed them extend the same courteous customer service to everyone that came into the shop or called in. Labor costs are very reasonable and they are transparent about costs up front. It's rare and refreshing to find an auto shop that is not only concerned about getting your money but cares about the customer. I'm definitely making this my go-to shop for auto repairs on all my family's cars from now on.