Do the right thing, the right way, Every Time!
Alpha Automotive has served the greater McDonough GA area since 2003 and is locally owned and family operated by Amy and Kevin Paul. Whatever your auto repair needs, our ASE-Certified service advisors and auto mechanics are more than skilled professionals. We’re a shop with a conscience you can count on, because we believe in doing the right thing, the right way, Every Time.
Here are the cornerstones than underpin our business:
- Our goal is to provide you with the highest value long-term maintenance and auto repair possible. Good news or bad, we’ll tell it to you straight, because our focus is long term: We want you to feel like being our customer for life because your experience with Alpha Automotive makes you want to.
- Our auto mechanics work on salary, not “flat rate” like most of the industry. What that means for you is they work together as a team, rather than rush to compete for work orders. The extra time we take allows us to provide you with thorough solutions you can trust. And unlike shops that use flat rate, our staff members aren’t incentivized to write up lots of repairs and parts for a good paycheck.
- We’ll advise you of important maintenance and repair needs. Again, if you have long-term ownership plans for your vehicle, we’ll tell you what you need to know to protect and preserve your vehicle’s health. And we’ll also suggest when it’s time to consider newer wheels, unlike other facilities that might keep your vehicle drivable, albeit for a long miserable time.
- We believe in customers having the right to “informed consent.” You deserve to be fully apprised of what needs your vehicle has, and to make the decisions on what, when and if service and repairs should be done. Think of yourself as the pilot, and Alpha Automotive as your navigator.
Alpha Automotive appreciates the honor it has in serving the communities our customers reside and work in. We’re committed to giving back. One-quarter of our net profits are donated to local and global charities each year. Like many of you, we pay gratitude forward. We treat our staff and our customers as family, again, reflecting our long-term focus.
We also recognize we serve at the pleasure of motorists in McDonough, Hampton, Stockbridge, Locust Grove, Ola and nearby Atlanta communities. Alpha Automotive is AAA-Approved and registered with the Better Business Bureau. And we backup our services with two warranties — a local 3-year/36,000-mile warranty that we supplement at our own expense with an additional 1-year/12,000k nationwide warranty. But what drives us forward is the valuable feedback we receive directly from our customers.
Let Alpha Automotive be your special find whenever you need vehicle maintenance or auto repair in McDonough, Stockbridge, Ola and surrounding communities. We take great pride in our high level of experience, professional expertise, and outstanding service. Our exceptional team of auto mechanics and service advisors put themselves in the shoes of our customers to deliver honest, reliable and affordable transportation solutions. We’re open from Monday to Friday between 8:00 a.m. and 6:00 p.m. and on Saturday between 8:00 a.m. and 2:00 p.m. Please give us a call, schedule an appointment online, or visit us at 391 Hampton Street, McDonough, GA 30253.
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